Savannah Standard

The Ralph H. Johnson VA Medical Center, subsidiary 534BY in Savannah, Georgia scheduled 15,484 pending appointments in July compared to 18,858 during the same period last year, according to data collected from the U.S. Department of Veterans Affairs.

Of the total number of appointments this July, 15,174 had a wait time of 30 days or less (98%) and 310 appointments (2%) were scheduled more than 30 days out.

A study published in the Journal of the American Medical Association (JAMA) in January 2019, reported that wait times for new appointments at VA health care facilities were similar or better to wait times at private-sector providers between 2014 and 2017.

The Government Accountability Office (GAO), however, released a report in July 2019 cautioning that the VA's data-tracking system only captures part of the appointment process and fails to account for the time that it takes the VA to enroll veterans in its health benefits program.

At a hearing before the House Veterans Affairs Committee after the report was released, Debra Draper, health care director at the GAO, said new patients may actually wait up to 70 days for an appointment when they first enroll for benefits.

The VA explains on its website that when veterans apply for benefits, they are assigned to 1 of 8 priority groups, with those who need immediate care due to service-related disabilities placed in higher priority groups. Veterans who do not have service-connected disabilities and earn a higher income are placed in the lower priority groups.

Ralph H. Johnson VA Medical Center - 534BY Appointments Scheduled in July 2020 vs. July 2019

Facility Code	Location	Total Appointments Scheduled in July 2020	Total Appointments Scheduled in July 2019	Percent change in number of appointments
534	Charleston	36,693	58,613	-37.4%
534BY	Savannah	15,484	18,858	-17.9%
534GB	Myrtle Beach	3,437	4,854	-29.2%
534GC	Beaufort	4,344	5,122	-15.2%
534GD	Goose Creek	8,039	12,013	-33.1%
534GE	Hinesville	6,784	8,671	-21.8%
534GF	North Charleston	2,352	1,827	28.7%
534QA	Myrtle Beach	4,807	7,199	-33.2%
534QB	North Charleston	1,298	1,159	12%
534QC	Charleston	101	79	27.8%

Source: U.S. Veteran's Administration